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Serenity Point Counseling Services

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410 South Wilbur Avenue,Walla Walla, Washington 99362
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Contact & Location

Full Address

410 South Wilbur Avenue
Walla Walla, Washington 99362

Phone Numbers

Hours

24/7 - Always Available

Location & Directions

Serenity Point Counseling Services

410 South Wilbur Avenue, Walla Walla, WA 99362

Facility Photos & Environment
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Serenity Point Counseling Services - Photo 1
About Our Treatment Center

Serenity Point Counseling Services, located in Walla Walla, WA, presents a diverse array of treatment alternatives for individuals struggling with substance use and concurrent mental health conditions. The facility offers various programs, including intensive outpatient, outpatient, and standard outpatient options designed for both adults and youth. Emphasizing strategies such as 12-step support, anger management, and short-term intervention, the center serves clients of all genders. Specialized programs for teenagers, those facing co-occurring issues, and individuals involved in legal matters reflect the center's dedication to addressing the unique requirements of its patients. Serenity Point Counseling Services is recognized for its exceptional care and personalized treatment strategies.

Insurance Coverage Accepted
Medicaid
Private health insurance

This facility accepts various insurance plans. Contact them directly to verify coverage for your specific plan.

Treatment Programs & Services
Type of CareSubstance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service SettingsIntensive outpatient treatment, Outpatient, Regular outpatient treatment
Evidence-Based Treatment Approaches
Proven therapeutic methods with demonstrated effectiveness
12-step facilitation
Anger management
Brief intervention
Cognitive behavioral therapy
Matrix Model
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Trauma-related counseling
What We Treat: Specializations
Click any treatment type to learn more about our specialized programs
Specialized Programs & Group Therapy
Tailored programs for diverse populations and needs
Adolescents
Clients with co-occurring mental and substance use disorders
Criminal justice (other than DUI/DWI)/Forensic clients
Payment Options & Insurance

Accepted Payment Methods

Cash or self-paymentMedicaidPrivate health insurance
About Serenity Point Counseling Services in Walla Walla, WA
Serenity Point Counseling Services provides substance use treatment, treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children in Walla Walla, WA. Available programs include IOP. The center treats co-occurring mental health and substance use disorders together. The facility serves female and male, adults, children/adolescents. Specialized programs include adolescents, clients with co-occurring mental and substance use disorders, criminal justice (other than dui/dwi)/forensic clients. Treatment approaches include 12-step programs, CBT, Matrix Model, motivational interviewing, trauma therapy. Serenity Point Counseling Services is CARF-accredited. Medicaid & private insurance accepted. Contact the facility directly for intake and admissions.
Licenses & Accreditations
Quality standards and certifications
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • State department of health

Data verified through SAMHSA (Substance Abuse and Mental Health Services Administration)

Who We Serve
Demographics and populations we treat

Age Groups

AdultsChildren/Adolescents

Gender

FemaleMale
Frequently Asked Questions
Where are you located?

Serenity Point Counseling Services is located in Walla Walla, WA at 410 South Wilbur Avenue, 99362. Our facility serves individuals throughout the WA area and welcomes clients from across the country. We're committed to providing accessible, high-quality treatment in a supportive environment. For detailed directions, parking information, or if you need help with transportation arrangements, please contact us at +1 (833) 244-3031 and our admissions team will assist you.

How do I start treatment or get admitted?

Starting treatment at Serenity Point Counseling Services is simple and confidential. First, call our 24/7 helpline at +1 (833) 244-3031 to speak with an admissions specialist. We'll conduct a brief, confidential assessment to understand your needs, verify your insurance coverage, answer all your questions, and schedule your admission date. The entire process typically takes 24-48 hours from first contact to admission, though we can expedite for urgent situations. Don't wait—reaching out is the hardest and most important step. Our compassionate team is here to help you begin your recovery journey.

What should I expect on my first day of treatment?

Your first day at Serenity Point Counseling Services focuses on making you comfortable and beginning your personalized care. You'll complete intake paperwork, meet with clinical staff for an initial assessment, receive a tour of the facility, learn about daily schedules and rules, and meet other staff members who will support your recovery. We understand the first day can be overwhelming, so our team is there to answer questions and help you settle in. The goal is to create a safe, welcoming environment where healing can begin. Call +1 (833) 244-3031 if you have questions before arriving.

How does group therapy work in addiction treatment?

Group therapy is a cornerstone of addiction treatment at Serenity Point Counseling Services. In group sessions, you'll meet with other people in recovery, guided by a trained therapist. Benefits include: realizing you're not alone in your struggles; learning from others' experiences and insights; receiving support and accountability from peers; practicing social skills and honest communication; giving and receiving feedback in a safe environment; and building connections that can continue after treatment. Groups may focus on different topics like coping skills, relapse prevention, or trauma. Many people find group therapy more powerful than individual sessions alone.

Can you treat prescription drug addiction?

Yes, Serenity Point Counseling Services treats prescription drug addiction, which is increasingly common. This includes addiction to: opioid painkillers (OxyContin, Vicodin, Percocet); benzodiazepines (Xanax, Valium, Klonopin); stimulants (Adderall, Ritalin); and sleep medications. Treatment approach depends on the specific medication but generally involves safe medical detox (especially critical for benzodiazepines), therapy to address why the addiction developed, pain management alternatives if applicable, and education about safe medication use going forward. Many people develop prescription addiction after legitimate medical use—there's no shame in seeking help.

Are there financing options or payment plans available?

Serenity Point Counseling Services works to make treatment accessible regardless of financial situation. Options may include: payment plans spreading costs over time; sliding scale fees based on income; healthcare credit cards or loans (like CareCredit); scholarships or grants if available; state-funded treatment programs; and help accessing public assistance programs you may qualify for. Cost should never prevent someone from getting help. Our admissions team will work with you to explore every option. Call +1 (833) 244-3031 to discuss your financial situation confidentially—we'll find a way to make treatment work.

Are luxury or expensive treatment centers better?

Higher cost doesn't necessarily mean better treatment. Luxury amenities (private rooms, gourmet food, spa services) don't improve clinical outcomes—what matters is quality of clinical care, staff qualifications, evidence-based treatment methods, aftercare support, and appropriate level of care. That said, comfort can help some people stay engaged in treatment. Consider what you actually need vs. what's nice to have. Serenity Point Counseling Services focuses on providing quality clinical care that produces results. Some people do better in simpler environments that mirror real life they'll return to. Judge facilities on treatment quality, not amenities.

What should I do if my loved one relapses?

Relapse is often part of recovery—don't lose hope. If your loved one relapses: Stay calm; reacting with anger or disappointment can push them away. Express concern and support without enabling. Encourage them to reach out to their support system immediately. Contact their treatment program—many offer continuing care and crisis support. Don't take it personally—relapse isn't about you. Review and strengthen boundaries if needed. Remember that each attempt builds toward success. Serenity Point Counseling Services provides aftercare support and welcomes people back after relapse. Recovery is a journey with possible setbacks—what matters is getting back on track.

What is medical detox and who needs it?

Medical detox is supervised withdrawal from substances in a safe, monitored environment. It's needed for: alcohol (withdrawal can cause life-threatening seizures); benzodiazepines (also dangerous withdrawal); opioids (while rarely fatal, extremely uncomfortable without support); and anyone with severe physical dependence. At Serenity Point Counseling Services, medical detox includes 24/7 monitoring, medications to ease withdrawal symptoms, medical management of complications, emotional support, and transition planning to continued treatment. Detox alone isn't treatment—it's the first step. Never attempt to detox from alcohol or benzos without medical supervision.

Can I bring my phone or laptop to treatment?

Technology policies vary by treatment phase and facility. At Serenity Point Counseling Services, general guidelines: Early treatment typically has limited phone/laptop access to help you focus on recovery and avoid distractions or triggers. As you progress, access usually increases. Residential programs have designated phone times. Outpatient programs generally don't restrict devices. Laptops may be allowed for work purposes in some programs. Specific policies will be explained during admission. We know being disconnected feels hard, but limiting technology early in treatment actually helps. The goal is presence and focus during this crucial time.

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